Shipping policy

What are my delivery options?
We offer the following delivery options for online orders: Standard and Standard International. Select your option on the checkout page.

Delivery time varies based on your location and the delivery method you choose. If you have any questions about your order, don't hesitate to get in touch with customerservice@jaspal.co.th

 

Delivery Options in Thailand:

Standard Delivery - A 60 THB delivery fee will be applied to your order 
We will deliver your purchase within 48 hours of receiving your order confirmation. Deliveries are made Monday-Friday, except weekends and public holidays.

 

International Delivery Options:

We offer Standard Delivery with flat rate shipping based on country zones established by our international shipping partner, DHL. Please note that customers are responsible for any import duties or local taxes that may be incurred for international orders, as these are not included in our shipping fees.

Delivery times may vary depending on location, and both local and international orders may experience delays during the holidays and peak shopping periods.

 

Below are our flat rate shipping fees:

Zone 1: 900 - 3,000 THB

China (CN), Hong Kong SAR China (HK), Macau SAR China (MO), Malaysia (MY), Singapore (SG)

 

Zone 2: 1,200 - 4,000 THB

Australia (AU), Bangladesh (BD), Bhutan (BT), Brunei (BN), Cambodia (KH), India (IN), Indonesia (ID), Japan (JP), Korea, Rep. Of (KR), Laos (LA), Mongolia (MN), Myanmar (MM), Nepal (NP), New Zealand (NZ), Pakistan (PK), Papua New Guinea (PG), Philippines, The (PH), Sri Lanka (LK), Taiwan (TW), Vietnam (VN)

 

Zone 3: 1,500 - 5,000 THB

Canada (CA), Mexico (MX), USA (US)

 

Zone 4: 1,800 - 6,000 THB

Austria (AT), Belgium (BE), Bulgaria (BG), Croatia (HR), Cyprus (CY), Czech Rep., The (CZ), Denmark (DK), Estonia (EE), Finland (FI), France (FR), Germany (DE), Greece (GR), Hungary (HU), Ireland, Rep. Of (IE), Italy (IT), Latvia (LV), Liechtenstein (LI), Lithuania (LT), Luxembourg (LU), Malta (MT), Monaco (MC), Netherlands, The (NL), Poland (PL), Portugal (PT), Romania (RO), San Marino (SM), Slovakia (SK), Slovenia (SI), Spain (ES), Sweden (SE), Switzerland (CH), United Kingdom (GB), Vatican City (VA)

 

 Zone 5: 2,500 - 9,000 THB

Afghanistan (AF), Albania (AL), Algeria (DZ), American Samoa (AS), Andorra (AD), Angola (AO),, Anguilla (AI), Antigua (AG), Argentina (AR), Armenia (AM), Aruba (AW), Azerbaijan (AZ), Bahamas (BS), Bahrain (BH), Barbados (BB), Belarus (BY), Belize (BZ), Benin (BJ), Bermuda (BM), Bolivia (BO), Bonaire (XB), Bosnia & Herzegovina(BA), Botswana (BW), Brazil (BR), Burkina Faso (BF), Burundi (BI), Cameroon (CM), Canary Islands, The (IC), Cape Verde (CV), Cayman Islands (KY), Central African Rep(CF), Chad (TD), Chile (CL), Colombia (CO), Comoros (KM), Congo (CG), Congo, DPR (CD), Cook Islands (CK), Costa Rica (CR), Cote D Ivoire (CI), Cuba (CU), Curacao (XC), Djibouti (DJ), Dominica (DM), Dominican Rep. (DO), Ecuador (EC), Egypt (EG), El Salvador (SV), Eritrea (ER), Eswatini (SZ), Ethiopia (ET), Falkland Islands (FK), Faroe Islands (FO), Fiji (FJ), French Guyana (GF), Gabon (GA), Gambia (GM), Georgia (GE), Ghana (GH), Gibraltar (GI), Greenland (GL), Grenada (GD), Guadeloupe (GP), Guam (GU), Guatemala (GT), Guernsey (GG), Guinea Rep. (GN), Guinea-Bissau (GW), Guinea-Equatorial (GQ), Guyana (British) (GY), Haiti (HT), Honduras (HN), Iceland (IS), Iran (IR), Iraq (IQ), Israel (IL), Jamaica (JM), Jersey (JE), Jordan (JO), Kazakhstan (KZ), Kenya (KE), Kiribati (KI), Korea,  D.P.R Of (KP), Kosovo (KV), Kuwait (KW), Kyrgyzstan (KG), Lebanon (LB), Lesotho (LS), Liberia (LR), Libya (LY), Madagascar (MG), Malawi (MW), Maldives (MV), Mali (ML), Mariana Islands (MP), Marshall Islands (MH), Martinique (MQ), Mauritania (MR), Mauritius (MU), Mayotte (YT), Micronesia (FM), Moldova, Rep. Of (MD), Montenegro, Rep Of (ME), Montserrat (MS), Morocco (MA), Mozambique (MZ), Namibia (NA), Nauru, Rep. Of (NR), Nevis (XN), New Caledonia (NC), Nicaragua (NI), Niger (NE), Nigeria (NG), Niue (NU), North Macedonia (MK), Norway (NO), Oman (OM), Palau (PW), Panama (PA), Paraguay (PY), Peru (PE), Qatar (QA), Reunion, Island Of (RE), Russian Federation (RU), Rwanda (RW), Saint Helena (SH), Samoa (WS), Sao Tome And Principe (ST), Saudi Arabia (SA), Senegal (SN), Serbia, Rep. Of (RS), Seychelles (SC), Sierra Leone (SL), Solomon Islands (SB), Somalia (SO), Somaliland, Rep Of (XS), South Africa (ZA), South Sudan (SS), St. Barthelemy (XY), St. Eustatius (XE), St. Kitts (KN), St. Lucia (LC), St. Maarten (XM), St. Vincent (VC), Sudan (SD), Suriname (SR), Syria (SY), Tahiti (PF), Tajikistan (TJ), Tanzania (TZ), Timor-Leste (TL), Togo (TG), Tonga (TO), Trinidad And Tobago (TT), Tunisia (TN), Turkey (TR), Turkmenistan (TM), Turks & Caicos (TC), Tuvalu (TV), Uganda (UG), Ukraine (UA), United Arab Emirates (AE), Uruguay (UY), Uzbekistan (UZ), Vanuatu (VU), Venezuela (VE), Virgin Islands-British (VG), Virgin Islands-US (VI), Yemen, Rep. Of (YE), Zambia (ZM), Zimbabwe (ZW)

 

How do I track my order?
Anticipating your new Jaspal pieces is exciting. You can follow their journey to you in several ways:
•    Visit the "My Orders" section within your misty mynx account.
•    Click the tracking number provided in your shipment confirmation email.
•    Track your parcel directly on the DHL website using your order number: https://ecommerceportal.dhl.com/track/pages/customer/trackItNowPublic.xhtml

Please fill your order number, e.g, MIMSF00XXX